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Flood damage: Part 1 
25th-Nov-2008 09:21 pm
Editor's note: This whole incident has taken a lot out of us emotionally and physically, so I will be breaking it into several parts to post on Livejournal. Despite sleeping well the last 2 days, I still wake up exhausted and will continue to do so for several more days. I apologise for the lack of posts and comments, but real life -as always- should come first.

After Sunday's storm and ensuing drama in nearby areas, we thought we had seen the worst of it.

We were obviously mistaken.

After having gone to bed early, the SO woke me up at about 1am to say we were flooded. I got up and opening our curtain, realised our backyard had turned into a 1.5m high swimming pool of mud and dead vegetation. And the rain showed no signs of stopping.

Power had gone out, so we had to fumble with tealights and rush to get as much stuff off the floor as possible. And we did so just in time as the waters rose and flooded into the apartment, creeping forward and saturating the carpet from living room through to the bedroom. There was not a dry spot anywhere in the place.

Our porch disappeared under 3 inches of water, but beyond that is the yard which has disappeared under 1.5 metres of water.

And although our apartment is elevated, the water would not be denied and seeped through the sliding and screen doors from both ends of the apartment to soak every inch of carpet.

With waters almost ankle high, the SO and I started packing a bag of what was most precious to us to take to the in-laws if the flooding got any worse and we had to abandon the apartment. I ended up throwing in my passport, some underwear and my most expensive clothes, which were 80% lolita dresses.

Yah, in case of emergency, you know what I would take with me.

Needless to say, we didn't get much sleep last night as we desperately hoped the waters wouldn't raise higher. And they didn't, but the damage had been done. Our garden is completely wrecked. Every inch of carpet in the whole apartment is saturated. We spent the rest of the night in our own bed, but couldn't get much sleep at all.

In the morning, we could see the mud mark on the fence where the water had risen to.

We also had to make phone calls to work first thing in the morning to tell them what had happened and that we couldn't possibly come in.

We also called the property agent, who had to speak to the owner's insurer. The property manager was neither helpful nor sympathic. They simply said they spoke to the insurer and had arranged for the carpet people to come in Saturday morning to dry the carpets.

Thinking they must have gotten the wrong impression (that the apartment got wet from a bathroom leak), we immediately forwarded photos we had taken of the amount of water that had come through to the property manager, in the hopes that they would allow the property manager to fully appreciate the extent of the damage and how simply attempting to dry the carpet would not only take longer than a week, it would be a health hazard as the combination of warm weather and the water still sitting in the carpet underlay would result in mould and other bacteria festering.

The property manager simply insisted that this was the procedure and they would just first try to dry the carpet. She even instructed us to use towels and try to dry the carpets ourselves.

We were obviously upset, but exhaustion took over and we did as we were told and tried to dry the carpets ourselves for an hour. It didn't make a dent in the water level.

So we packed most of our things to move into the storeroom to avoid them getting wet from possible flooding from the projected storms over the next few days. Our neighbour, who was in the same situation (but owns his apartment), called his insurance people and got a carpet guy to come in Friday and rip up his carpets, to discover the water had gone into the concrete below. The carpet guy said they would need to have the blowers on till Sunday, before they would test the concrete to see if it was dry enough.
25th-Nov-2008 12:50 pm (UTC)
omg...*sends you lots of hugs and chus* =(
(Deleted comment)
26th-Nov-2008 06:41 am (UTC)
Wet carpets + summer heat + more rain coming = NON-LIVABLE

And Mother Nature seems to only just be starting.
25th-Nov-2008 01:40 pm (UTC)
Oh shiteeeeeeeeee! =@ =@

I hate your property agent already.

*sends Mel lots and lots of love and support*
26th-Nov-2008 06:40 am (UTC)
Just you wait till I post the rest of the drama... you'll like her even less. (>_<)
25th-Nov-2008 01:51 pm (UTC)
*hug* heard the tap waters are infected too. take care.
26th-Nov-2008 06:40 am (UTC)
Drinking water has only been affected in certain areas, so we're still fine.

If the river banks break from much more water, we're all screwed.
25th-Nov-2008 02:44 pm (UTC)
your property agent is such a meanie! glad that the both of you are not hurt or anything. That was a good fast thinking packing up all the stuff you need and precious to you. I hope things will get better soon. >< *gives big warm hug*
25th-Nov-2008 05:07 pm (UTC)
Oh man, this is all so awful. I do so hope everything get situated and dry for you. How terrible.
25th-Nov-2008 05:07 pm (UTC)
Much love and sympathy to you two. We've had flooding before, and it's not fun at all. The damage never seems to end as you take measures to fix it.

Hang in there, you'll come through okay. You're doing the right thing by taking measures against the oncoming storm. Watertight plastic containers (tote boxes) can be life-savers, too.
26th-Nov-2008 06:43 am (UTC)
It doesn't and we just discovered our wedding signature book got water damaged.

And yes! Thank goodness I had most of my craft and fabric supplies in huge roller tubs that have lids, cuz if those got damaged, I would've cried buckets.
25th-Nov-2008 09:06 pm (UTC)
DDDD:! *hugs&kisses* I hope you manage to get it all sorted out.. sucks that this had to happen to you! D:
25th-Nov-2008 09:56 pm (UTC)
Bloody property agents. They're all lazy useless POSs...
26th-Nov-2008 02:42 am (UTC)
Yeah, flood damage is always bad. I've seen it so many times living here in a flood prone state. :/ Carpets should definitely be torn up because the water underneith isn't going to easily dry on it's own.
26th-Nov-2008 06:44 am (UTC)
That's exactly what we thought! Drying saturated carpets would not only take weeks, but it wouldn't rid the water in the underlay or the concrete/floor underneath. Prime bacteria breeding ground.

I take it your home is elevated?
27th-Nov-2008 04:14 am (UTC)
It's a bit elevated by like... a foot. The last hurricane to come through left a lot of water, but nothing flooded so I guess it's high enough, but you can still see the water stains in the ceiling that were never fixed. It doesn't leak so I assume they only fixed it on the top side.
26th-Nov-2008 05:29 am (UTC)
Fubar! Total disaster!

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